{"id":1198,"date":"2022-01-07T13:40:36","date_gmt":"2022-01-07T13:40:36","guid":{"rendered":"https:\/\/simplygest.cloud\/academy\/?p=1198"},"modified":"2023-03-22T14:21:38","modified_gmt":"2023-03-22T14:21:38","slug":"solucion-a-algunas-incidencias-comunes","status":"publish","type":"post","link":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/","title":{"rendered":"Soluci\u00f3n a algunas incidencias comunes"},"content":{"rendered":"\n<p>En este post te explicamos c\u00f3mo resolver algunos problemas conocidos que pueden ocurrir mientras utilizas SimplyGest Cloud.<\/p>\n\n\n\n<p><strong>IMPORTANTE<\/strong>: Al tratarse de un software en la nube, que <strong>se ejecuta en tu propio navegador de Internet<\/strong>, hay que tener en cuenta que su funcionamiento no es el mismo que el de un software de escritorio. Lo que est\u00e1s utilizando es en realidad una <em>p\u00e1gina web<\/em>, por lo que en alg\u00fan momento puede \u00abno cargar\u00bb, \u00abtardar en cargar\u00bb, etc. y la causa del problema no es necesariamente de la propia aplicaci\u00f3n. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">La p\u00e1gina que intento mostrar se queda colgada, no carga o da un error<\/h4>\n\n\n\n<p>Esto puede ocurrir con <strong>cualquier p\u00e1gina web que est\u00e9s visitando<\/strong>. Prueba a refrescar la p\u00e1gina o incluso cierra y abre el navegador web. Prueba incluso a acceder a otra web (un peri\u00f3dico, Google, etc.) para comprobar si el problema est\u00e1 en tu conexi\u00f3n.<\/p>\n\n\n\n<p>Tambi\u00e9n puede deberse a que se est\u00e1 cargando una versi\u00f3n \u00abantigua\u00bb de SimplyGest Cloud, debido a la cach\u00e9 de tu navegador. El navegador almacena en memoria las p\u00e1ginas que m\u00e1s visitas, para ahorrar tiempo de carga. Si hemos actualizado algo en SimplyGest Cloud, tu navegador puede que no lo detecte y siga cargando la versi\u00f3n anterior, o peor a\u00fan, cargue algunas cosas nuevas mezcladas con las antiguas.<\/p>\n\n\n\n<p>Esto es muy poco com\u00fan, ya que la aplicaci\u00f3n est\u00e1 preparada para que siempre cargue la \u00faltima versi\u00f3n disponible, pero podr\u00eda darse el caso en alg\u00fan momento. En ese caso, prueba a refrescar la p\u00e1gina varias veces hasta que consiga cargar correctamente, o cierra sesi\u00f3n y vuelve a iniciarla en SimplyGest Cloud.<\/p>\n\n\n\n<p>Si a\u00fan as\u00ed el problema persiste, contacta con nosotros indicando en qu\u00e9 parte del programa est\u00e1s y lo revisaremos urgentemente.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Se muestra el error \u00ab<em>bad csrf<\/em>\u00bb al iniciar sesi\u00f3n o al realizar algunas acciones<\/h4>\n\n\n\n<p>Este error puede ocurrir cuando tienes la aplicaci\u00f3n abierta en varias pesta\u00f1as, o en varios navegadores, y cierras sesi\u00f3n en una de ellas pero no en las dem\u00e1s, o inicias sesi\u00f3n dos veces en diferentes pesta\u00f1as. <\/p>\n\n\n\n<p>Este problema no deber\u00eda ocurrir, ya que SimplyGest Cloud est\u00e1 preparado para evitar que esto ocurra, pero puede que ocurra en alg\u00fan momento puntual dependiendo de lo que se haya hecho anteriormente.<\/p>\n\n\n\n<p>En este caso, lo ideal ser\u00eda asegurarnos de cerrar la sesi\u00f3n y volver a iniciar sesi\u00f3n en una sola pesta\u00f1a, o incluso cerrar el navegador y volverlo a abrir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En este post te explicamos c\u00f3mo resolver algunos problemas conocidos que pueden ocurrir mientras utilizas SimplyGest Cloud. IMPORTANTE: Al tratarse de un software en la nube, que se ejecuta en tu propio navegador de Internet, hay que tener en cuenta que su funcionamiento no es el mismo que el de un software de escritorio. Lo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-1198","post","type-post","status-publish","format-standard","hentry","category-problemas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy<\/title>\n<meta name=\"description\" content=\"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy\" \/>\n<meta property=\"og:description\" content=\"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\" \/>\n<meta property=\"og:site_name\" content=\"SimplyGest Cloud Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/simplygest\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-07T13:40:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-22T14:21:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2022\/05\/logosgcloud2022.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"sgcloudacademy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@simplygest\" \/>\n<meta name=\"twitter:site\" content=\"@simplygest\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"sgcloudacademy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\"},\"author\":{\"name\":\"sgcloudacademy\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/a8b5e471cdf93e073ad642aaf943ce03\"},\"headline\":\"Soluci\u00f3n a algunas incidencias comunes\",\"datePublished\":\"2022-01-07T13:40:36+00:00\",\"dateModified\":\"2023-03-22T14:21:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\"},\"wordCount\":441,\"publisher\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/#organization\"},\"articleSection\":[\"Problemas\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\",\"url\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\",\"name\":\"Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy\",\"isPartOf\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/#website\"},\"datePublished\":\"2022-01-07T13:40:36+00:00\",\"dateModified\":\"2023-03-22T14:21:38+00:00\",\"description\":\"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy\",\"breadcrumb\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/simplygest.cloud\/academy\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Soluci\u00f3n a algunas incidencias comunes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#website\",\"url\":\"https:\/\/simplygest.cloud\/academy\/\",\"name\":\"SimplyGest Cloud Academy\",\"description\":\"El punto de partida para encontrar respuestas a todas tus dudas\",\"publisher\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/simplygest.cloud\/academy\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#organization\",\"name\":\"SimplyGest Cloud\",\"url\":\"https:\/\/simplygest.cloud\/academy\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2023\/07\/logosgcloud.png\",\"contentUrl\":\"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2023\/07\/logosgcloud.png\",\"width\":512,\"height\":512,\"caption\":\"SimplyGest Cloud\"},\"image\":{\"@id\":\"https:\/\/simplygest.cloud\/academy\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/simplygest\",\"https:\/\/x.com\/simplygest\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/a8b5e471cdf93e073ad642aaf943ce03\",\"name\":\"sgcloudacademy\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7e4c4f906405d80735ffe55942402dd2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7e4c4f906405d80735ffe55942402dd2?s=96&d=mm&r=g\",\"caption\":\"sgcloudacademy\"},\"sameAs\":[\"https:\/\/simplygest.cloud\/academy\"],\"url\":\"https:\/\/simplygest.cloud\/academy\/author\/sgcloudacademy\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy","description":"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/","og_locale":"es_ES","og_type":"article","og_title":"Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy","og_description":"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy","og_url":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/","og_site_name":"SimplyGest Cloud Academy","article_publisher":"https:\/\/www.facebook.com\/simplygest","article_published_time":"2022-01-07T13:40:36+00:00","article_modified_time":"2023-03-22T14:21:38+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2022\/05\/logosgcloud2022.png","type":"image\/png"}],"author":"sgcloudacademy","twitter_card":"summary_large_image","twitter_creator":"@simplygest","twitter_site":"@simplygest","twitter_misc":{"Escrito por":"sgcloudacademy","Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#article","isPartOf":{"@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/"},"author":{"name":"sgcloudacademy","@id":"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/a8b5e471cdf93e073ad642aaf943ce03"},"headline":"Soluci\u00f3n a algunas incidencias comunes","datePublished":"2022-01-07T13:40:36+00:00","dateModified":"2023-03-22T14:21:38+00:00","mainEntityOfPage":{"@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/"},"wordCount":441,"publisher":{"@id":"https:\/\/simplygest.cloud\/academy\/#organization"},"articleSection":["Problemas"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/","url":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/","name":"Soluci\u00f3n a algunas incidencias comunes | SimplyGest Cloud Academy","isPartOf":{"@id":"https:\/\/simplygest.cloud\/academy\/#website"},"datePublished":"2022-01-07T13:40:36+00:00","dateModified":"2023-03-22T14:21:38+00:00","description":"Soluci\u00f3n a algunas incidencias comunes | Problemas | SimplyGest Cloud Academy","breadcrumb":{"@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/simplygest.cloud\/academy\/solucion-a-algunas-incidencias-comunes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/simplygest.cloud\/academy\/"},{"@type":"ListItem","position":2,"name":"Soluci\u00f3n a algunas incidencias comunes"}]},{"@type":"WebSite","@id":"https:\/\/simplygest.cloud\/academy\/#website","url":"https:\/\/simplygest.cloud\/academy\/","name":"SimplyGest Cloud Academy","description":"El punto de partida para encontrar respuestas a todas tus dudas","publisher":{"@id":"https:\/\/simplygest.cloud\/academy\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/simplygest.cloud\/academy\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/simplygest.cloud\/academy\/#organization","name":"SimplyGest Cloud","url":"https:\/\/simplygest.cloud\/academy\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/simplygest.cloud\/academy\/#\/schema\/logo\/image\/","url":"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2023\/07\/logosgcloud.png","contentUrl":"https:\/\/simplygest.cloud\/academy\/wp-content\/uploads\/2023\/07\/logosgcloud.png","width":512,"height":512,"caption":"SimplyGest Cloud"},"image":{"@id":"https:\/\/simplygest.cloud\/academy\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/simplygest","https:\/\/x.com\/simplygest"]},{"@type":"Person","@id":"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/a8b5e471cdf93e073ad642aaf943ce03","name":"sgcloudacademy","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/simplygest.cloud\/academy\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7e4c4f906405d80735ffe55942402dd2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7e4c4f906405d80735ffe55942402dd2?s=96&d=mm&r=g","caption":"sgcloudacademy"},"sameAs":["https:\/\/simplygest.cloud\/academy"],"url":"https:\/\/simplygest.cloud\/academy\/author\/sgcloudacademy\/"}]}},"_links":{"self":[{"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/posts\/1198"}],"collection":[{"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/comments?post=1198"}],"version-history":[{"count":3,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/posts\/1198\/revisions"}],"predecessor-version":[{"id":2214,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/posts\/1198\/revisions\/2214"}],"wp:attachment":[{"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/media?parent=1198"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/categories?post=1198"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simplygest.cloud\/academy\/wp-json\/wp\/v2\/tags?post=1198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}